Frequently Asked Questions (F.A.Q)
Here is some info to help you be informed about your waste, what type it is, where it ends up eventually and more. You can also follow this link to read a page about How To Rent A Dumpster.
What types of bins do you carry?
What is Cleanfill?
Consists only of dirt and sod, or broken concrete, blocks and/or asphalt or clay bricks and clay pipe. *Please do not mix anything else in a cleanfill bin* Clean fill must be kept separate from each other.
- Concrete and asphalt.
- Dirt and Sod.
Everything must go separately. Nothing can be mixed except concrete with asphalt and dirt with sod.
What is considered Solid Waste?
Non hazardous solid waste includes unwanted furniture, appliances, household goods, renovation waste, demolition waste, drywall, wood, plaster, roofing, shingles and scrap metal. DO NOT INCLUDE hazardous waste such as used oil, liquid paints, cleaning chemicals and propane tanks.
Where does the waste go?
Whenever possible, waste is delivered to our sister company, Regional Disposal Services Inc., where recyclable or reusable items are separated to minimize the volume of waste that reaches a landfill.
Where can I get more information?
Useful, easy-to-read brochures, posters and fact sheets about major environmental issues can be found at the Ontario Ministry of the Environment’s website.
How much does it cost to rent a bin and dispose of the waste?
This depends on the size and style of bin. Follow the Order a Bin process and you will get complete details depending on your needs. The cost to dispose of the waste starts at $85.00 per metric tonne. (1 tonne minimum charge) plus a fuel surcharge.
How long can I keep the bin?
The bin may be kept for 7 days. After 7 days there is a charge of $10.00 per day. We do not pick up the bin automatically. You need to arrange pick up with our office.
How much notice do you need if I want to rent a bin?
If a bin is ordered before 12:00pm we can usually deliver it the same day. Service is guaranteed in 24 hours.
How do I order a bin?
Follow this link to order a bin online or simply call one of the contact numbers at the bottom of this page and we will arrange delivery for you.
Are bins available for disposal of clean fill?
Yes. Clean fill bins are available and are charged on a flat rate basis, the cost depends on the size of the bin.
How do I know what size and style I need?
Follow the link to order a bin and we’ll help you determine what bin type is best for your needs. If you are still unsure what size of bin your need please call us at one of the contact numbers.
What type of waste is acceptable?
Non hazardous solid waste including unwanted furniture, appliances, household goods, renovation waste, demolition waste, drywall, wood, plaster, roofing, shingles, tires and scrap metal. DO NOT INCLUDE hazardous waste such as used oil, liquid paints, chemicals and propane tanks.
How can I pay for the bin?
There are two payment methods, cash or credit card. Cash payment requires deposit upon delivery. Upon pick up, you will either receive a credit or a balance owing statement via mail. We also accept Visa or Mastercard which does not require a deposit with your pre-authorized payment.
What are your hours of operation?
We are open Monday – Friday from 6:30am to 5:30pm. Saturdays from 7:00am to 1:00pm.
GOT ANOTHER QUESTION?
Toll Free 1-800-363-1507